Timothy R. Hinkin
Cornell University
1 paper in the Anchorcite directory, published in 1998, cited 4,083 times in total.
Research topics
- Customer Service Quality and Loyalty · 1 paper
- Job Satisfaction and Organizational Behavior · 1 paper
- Human Resource Development and Performance Evaluation · 1 paper
Papers
- A Brief Tutorial on the Development of Measures for Use in Survey QuestionnairesOrganizational Research Methods · 1998 · 4,083 citations
The adequate measurement of abstract constructs is perhaps the greatest challenge to understanding the behavior of people in organizations. Problems with the reliability and validity of measures used on survey questionnaires continue to lead to difficulties in interpreting the results…
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