Refund policy
Last updated
1. Full refund within 14 days
If Anchorcite is not right for you, you can have a full refund within 14 days of any payment, whether it was your first payment or a renewal. You do not need to give a reason.
2. How to ask
Write to support@anchorcite.com from the email address on your account. You can also ask through the link in the receipt Paddle sends you, or at paddle.net.
3. Who processes it
Paddle.com is the reseller of Anchorcite and processes all payments and refunds. A refund goes back to the card or account you paid with, including any tax charged. How long it takes to appear depends on your bank or card provider.
4. After 14 days
After 14 days we do not refund the rest of a period, except where the terms of service say otherwise. Cancel at any time to stop the next renewal: your plan stays active until the end of the period you have paid for, then your account moves to the Free plan and your work stays.
5. Your rights
This policy does not affect any rights you have under the consumer law of the country you live in.